Terms of service

Who we are

These terms apply to orders placed with the online retailer trading as zanwdace through https://zanwdace.shop. When you purchase through this website, we are the retailer for your order. We handle questions about your purchase, delivery, returns and refunds.

Products and orders

Product pages describe the available items, shades and sizes. Product brand names identify the goods offered. We display prices in U.S. dollars for U.S. shoppers. Your checkout shows the items, charges, available delivery services, payment options and final total before you submit an order. Review the order details and delivery information before proceeding.

If an item becomes unavailable or we cannot fulfill an order as placed, we will contact you using the information provided with the order. We will not substitute a different item without your agreement. If we cancel an order for which payment was collected, we initiate a refund for the amount collected for the canceled items and any applicable charges.

Delivery, cancellations and returns

Our Shipping Policy explains service areas, delivery charges and estimates. If you need to cancel or change your order, contact us promptly. Our Return and Refund Policy explains how to request a return or report an incorrect, damaged or defective item. These terms do not limit rights provided by applicable law.

Privacy and contact

Our Privacy Policy explains how we handle personal information. To contact us about an order or these terms, email info@zanwdace.shop or call +1 (479) 409-4298. Our customer service hours are Monday to Friday, 9:00 am to 6:00 pm Pacific Time.

Contact address: 2901 S Capital of Texas Hwy, Austin, TX 78746, United States. Contact us for return authorization and mailing instructions before sending an item.